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FAQ

Listed below are many frequently asked questions regarding exhibiting at KievBuild. Many of the answers to these questions are available in your Marketing or Technical manuals, please read them carefully.



Participants' questions






Participants' questions


How do I get into the exhibition center when I arrive on the first day?

Bring your business card with you and show this to the security staff at the main entrance of the exhibition center. You will be given a temporary pass for one entry only and you must then come to the management stand inside the exhibition hall to collect the exhibitor badges you have ordered.

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When and how can I get my exhibitor badges and why do I need them?

Exhibitor badges ensure that other exhibitors, security staff and visitors know who you are and what company you are representing. These should be carried at all times during the exhibition. They are collected from the management stand on your arrival (see above).

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How do I get work passes and why do I need them?

Work passes are for your stand builders and constructors during the days of set-up and dismantling. They allow your construction team to pass freely in and out of the exhibition center. These are collected from the ITE management stand. For more information please refer to your technical manual.

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How can I get my goods into the exhibition center? Do I need a permit for my personal belongings e.g. Laptop computer?

Any large boxes or trade goods that you wish to carry into the exhibition center with you and that you want to take away with you after the exhibition must be declared on the In and Out letter as explained above. Again, this is a security measure, which protects you as exhibitors

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Where is the BTG Expo office located on site?

BTG Expo will have an office within the exhibition center and this is located close to the ITE management stand. Contact information for BTG Expo and their local representatives in your country is given in your technical manual. Please read carefully.

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Do I have to send my goods through BTG Expo?

No. You may use alternative freight delivers to transport the goods from your country to Ukraine, but BTG Expo are the sole agent who can handle goods on site. Even if you use another freight company to transport your goods into Ukraine, you must contact BTG Expo for advice on sending goods to the exhibition center.

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Can I send my goods by DHL?

ITE take no responsibility for goods sent by DHL. We would advise you to check this with BTG Expo.

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When will I receive tickets for my visitors?

Visitor tickets will be sent to you by post approximately three months before the exhibition. You are entitled to 50 visitor tickets, additional tickets can be arranged on request subject to availability.

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What is my stand number?

All stand numbers remain provisional until the last 1 months before the exhibition.

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When do I receive my Gala Dinner tickets and can I order more?

All Gala dinner tickets can be collected from the ITE Management stand on site. Additional tickets can be reserved in advance but are subject to availability and will be confirmed on site. Further information can be found in your marketing manual.

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